The Numbers Tell a Story
9+ years leading web delivery, solution architecture, and technical operations โ coordinating across sales, client, design, and development teams from discovery through post-launch support.
15โ25
Active client accounts managed
22+
Website launches per year
10+
Complex WordPress portfolios managed
What I Actually Do
Coordinating across sales, client, design, and development teams to drive complex WordPress portfolios, e-commerce platforms, and complex web integrations from discovery to launch.
๐ฏ
Turn vague client ideas into clear scopes
๐ก
Architect technical solutions and rollout strategies
๐ง
Coordinate teams to deliver on time
๐
Launch websites that actually work
๐ก๏ธ
Handle escalations when things break
What makes me effective
- Client whisperer: Translate technical constraints into language that makes sense and client goals into specs developers can build from
- Solution architect: Work with developers to define approaches, identify dependencies/risks, and plan complex implementations
- Delivery orchestrator: Manage WordPress builds, Shopify stores, integrations, migrationsโwith design, dev, QA, and client aligned
- Process builder: Create SOPs, checklists, and intake systems that improve predictability
- Crisis manager: Troubleshoot, route, and communicate clearly when launches or sites go sideways
Skills
A mix of delivery leadership, technical coordination, and operational rigor.
๐ฏ Core Delivery
- Technical Delivery
- Client Communication
- Requirements & Scope
- QA / Testing
- Launch Planning
- Support Escalations
- Solution Architecture
๐ Ops & Process
- Process Improvement
- SOPs / Documentation
- Delivery Metrics
- Billing Coordination
- Stakeholder Management
๐ ๏ธ Tools
- ClickUp โข Slack โข Google Workspace
- WordPress โข Shopify โข WooCommerce
- Cloudflare โข Wordfence โข WP Engine
- GoVisually โข BrowserStack/LambdaTest
- GTmetrix โข DNS/Hosting Panels โข Loom
Education & Credentials
Formal education and professional credentials supporting delivery leadership and operations.
ITILยฎ 4 Foundation CPD
Nov 2020
AXELOS Global Best Practice
CORe: Credential of Readiness
2017โ2018
Harvard Business School Online
Business Analytics โข Economics for Managers โข Financial Accounting
Master of Science in Information Systems Management
May 2014 โ Dec 2015
Towson University โ Towson, MD
Bachelor of Computer Engineering
Sep 2007 โ Jun 2012
Covenant University โ Lagos, Nigeria