9+
Years Experience
22+
Launches Per Year
15–25
Active Clients
Professional Summary
Technical Delivery Manager with 9+ years of experience leading end-to-end solution delivery, client engagement, and technical operations. Skilled at bridging business stakeholders and technical teams to drive complex projects—including web platforms, e-commerce builds, and third-party integrations—from discovery and scoping through development, QA, launch, and post-launch support. Known for establishing structured workflows, translating client requirements into actionable technical plans, and managing a portfolio of 15–25 client relationships with an ongoing pipeline of projects across multiple platforms and technologies.
Core Strengths
Technical Delivery
Client-Technical Translation
Requirements Gathering
Cross-Functional Coordination
Solution Architecture
QA & Testing
Launch Management
Stakeholder Communication
Process Improvement
Escalation Management
Project Tracking
Release Management
Professional Experience
Truth Companies — Dallas, TX
Technical Delivery Manager
Feb 2026 – Present
Project Manager & Operations
Feb 2021 – Feb 2026
Manage delivery and support for 15–25 active client accounts and a rotating pipeline of projects, ensuring quality, launch readiness, and timely escalation handling across multiple technology platforms.
- Leads end-to-end execution for technical projects (WordPress, Shopify, WooCommerce, and platform integrations), aligning sales handoffs, client requirements, design, and development to meet launch timelines
- Collaborates on solution architecture: defines technical approach, identifies dependencies and risks, and establishes rollout strategies for large-scale deployments
- Delivers at scale: averages 22+ major releases per year, managing scope, approvals, QA cycles, and go-live readiness
- Owns client-to-team translation: gathers requirements, documents decisions, creates implementation plans, and tracks progress through milestone updates
- Drives QA and launch readiness: functional testing, cross-device/browser testing, integration and checkout flow validation, content review, and release management with rollback awareness
- Provides operational support: facilitates infrastructure needs including platform migrations and cutovers, environment readiness, and cross-team dependencies to unblock progress and sustain team velocity
Point Innovation — Dallas, TX
System Administrator
Jun 2020 – Feb 2021
IT Analyst
May 2016 – Jun 2020
- Administered Windows servers supporting business operations across hardware/software environments
- Implemented centralized backup practices to improve availability and recovery readiness
- Diagnosed and resolved hardware/software issues; performed maintenance and upgrades to reduce downtime
- Improved operational efficiency through proactive system maintenance, performance tuning, and resource management to maximize uptime and reliability
Education
Master of Science in Information Systems Management
Towson University
Towson, MD | May 2014 – Dec 2015
Bachelor of Computer Engineering
Covenant University
Lagos, Nigeria | Sep 2007 – Jun 2012